Satisfaction Survey

Toxicology customer satisfaction survey.

  1. 1. How would you rate your level of satisfaction with our laboratory’s customer service
  2. 2. How would you rate your interactions with our laboratory’s employees?
  3. 3. How would you rate the overall quality of your relationship with our laboratory?
  4. Physician-specific questions
  5. 1. How would you rate the ease and availability of consultative services offered by our laboratory?
  6. 2. How would you rate the quality of interaction you receive during consultations with our laboratory?
  7. Nursing-specific questions
  8. 1. Do you receive adequate feedback when there is a problem with a specimen?
  9. 2. Is laboratory staff available and helpful?
  10. Outreach client-specific questions
  11. 1. Please rate your level of agreement with the following statements:
  12. I believe LCCO Toxicology Laboratory values my business
  13. Over the past year my satisfaction with LCCO Toxicology Laboratory has increased.
  14. I would recommend LCCO Toxicology Laboratory.
  15. 2. Compared to your experience with other laboratory providers, LCCO Toxicology Laboratory’s customer service is:
  16. Leave This Blank:

  17. This field is not part of the form submission.