Job & Family Services

The State of Ohio is providing more Pandemic EBT (P-EBT) funds for students beginning the 2020-2021 school year virtually. If you have questions please contact your child’s school to ask if they will get P-EBT funds for the 2020-2021 school year. For further information visit this Ohio P-EBT information website.

Important Information about Your Child's School Meals 6/1/2020
Información importante sobre las Comidas Escolares de su Hijo 6/1/2020

If you have a child in kindergarten through twelfth grade in your household who was receiving free or reduced-price meals while in school, your child is eligible for the Pandemic Electronic Benefit Transfer (P-EBT) program to receive Supplemental Nutrition Assistance Program (SNAP) benefits as a result of the school closure.

Si tiene un hijo de jardín de infantes a duodécimo grado en su hogar que estaba recibiendo comidas gratis o de precio reducido mientras estaba en la escuela, su hijo es elegible para el programa Pandemic Electronic Benefit Transfer (P-EBT) para recibir los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP) como resultado del cierre de la escuela.

Ohio Pandemic EBT Second Issuance Flyer (PDF)
Ohio Pandemic EBT Q&A (PDF)
Ohio Pandemic EBT Info Sheet (PDF)
Ohio Pandemic EBT Flyer (PDF)
Ohio Pandemic EBT Folleto en español (PDF)
Pathway Home Relief Emergency Services Grant Flyer (PDF)

***IMPORTANT: Effective Monday, March 16, 2020 - Job & Family Services at 3210 Monroe Street will be closed to the public.

Temporarily Job & Family Services is asking clients to please avoid personal contact and (if possible) submit your applications and documents by:

  • Email
  • Fax:        (419) 213-8820
  • Mail:        P.O. Box 10007, Toledo, OH 43699-0007
  • Outside:  Drop Box (located in front of our building by the sidewalk)
  • Child Care Only Fax:  (419) 213-8547
  • Email for Child Care Documents

You can also apply for benefits or check case status:

  • Online
  • By Phone: 1-844-640-6446

Your applications and documents will be scanned and added to your case in a timely manner. Currently, self-scan stations are not available.

Hardcopy applications can be obtained from the front of 3210 Monroe Street or may be printed from the online document center (PDF). All applications will be processed as normal and clients will be contacted via phone if a phone interview is being scheduled, or if there are questions.


  • Current SNAP recipients with redeterminations necessary in March (that have not yet been completed), April, May, and June will NOT receive any interruption in SNAP benefits. Benefits will be extended and recertification will not be necessary for a period of six (6) months
  • SNAP recipients with a work requirement are NOT required to complete those hours until the month following the end of the state of emergency
  • SNAP Interim Reports due in March (that have not yet been submitted and processed), April, May, and June will have their due dates extended until after June

The Ohio Benefits Project Team is receiving reports that individuals in counties across Ohio are receiving fraudulent calls which are falsely identifying that their benefits are ending and requesting personally identifiable information (PII) such as their Social Security Number.

These calls are not generated by the State of Ohio or any of its agencies. Please report these calls to the State of Ohio Attorney General's office at 1-800-282-0515 or online.

Official communications from the Ohio Benefits Project come from either (844)640-6446 (phone calls) or (614)350-2711 (text messages).



Lucas County Department of Job & Family Services (LCDJFS) provides services such as temporary cash assistance, food stamps, and medicaid, subsidized child care, adult protection,  retention and contingency services. The Division of Child Support establishes parentage, enforces support orders, and collects and disburses child support in order to ensure that families receive the financial support to which they are entitled.

To check case status or verify benefits call: 1-844-640-6446.

Submit verifications via email.
Please include a case or social security number on documents. Allow 2 business days for documents to be added to case.
Lucas County Department of Job & Family Services

3210 Monroe St.
Toledo, OH 43606
Mailing: P.O. Box 10007
Toledo, OH 43699-0007

Ph: (419) 213-8800
Toll Free: (888) 245-8999
Fx: (419) 213-8820


Monday - Friday
8:00 AM - 4:00 PM
Division of Child Support

701 Adams St.
Toledo, OH 43604
Mailing: P.O. Box 10018
Toledo, OH 43699-0018

Ph: (419) 213-3001
Toll Free: (800) 466-6393
Fx: (419) 213-8591


Monday - Friday
8:30 AM - 4:30 PM

Apply For Benefits

Downloadable Forms Online Service Center


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